| Address: Canara Bank, Cox Town, Bangalore |
I hold Account No[protected] in Canara Bank, Cox Town Branch, Bangalore. The amount in this Account of over Rs.5 lakhs was transferred from the FD of Prabha Bhasker, my blood mother after her death on 08th September 2021. This happened within 2 days of submitting the relevant forms as I was the nominee in this FD. However, the savings account of my mother unfortunately did not have a nominee and it has been more than 2 months since submitting the documents for enabling this transfer of more than Rs.8 lakhs. There have been 3 iterations till now and 3 times my father, brother and me have had to visit the Branch apart from numerous follow up phone calls.
The amount of time and inconvenience the entire procedure is taking clearly shows a need for training amongst your staff to deal with such cases. I am sure that the money will be transferred to my account soon, but the loss of interest, inconvenience, frustration and most importantly loss of time has convinced me not to improve my relationship with your Institution. You can rest assured that I will not take any home loan, savings deposit box or FD from your Bank. As an Assistant General Manager in India's largest MNC and an alumni of St. Joseph's Boys High School, I will inform my huge number of contacts about my unsavory experience with Canara Bank.
I do hope that you will look into this complaint seriously, but usually such hope goes in vain with most Indian institutions which seem to be all right with such incompetence and unprofessionalism.
Canara Bank customer support has been notified about the posted complaint.
Name:Divya Mahaveer Patil
Account number :[protected]
Customer id:42365449
I purchased a product (boat rockerz 205 pro) on Amazon on 23rd December 2021 using my canara bank net banking (phone pay) and I returned that product and I asked them for refund. As per their confirmation refund was initiated on 26th December 2021, maximum time frame was 5 days. Still it was not refunded in my account. They had provided the refund reference number :[protected] for Rs 1199.00. I had contacted your customer service number they is no proper response. Please check and confirm the status.
Thank you