[Resolved]  Canara Bank — bank not credited my refund

Address:

Meerut, Uttar Pradesh, 250401

I order books from canara bank. And i cancellled them on 4 jan 2020 worth ₹2018 and it got deducted from my account on 2 jan 2020. Refund initiate by amazon they give me refund reference # 4sxqr88u0000k4q0k4o2
But my bank they donot have refund from this reference number. Complete message is this hello,

This is to confirm that refund for amount 2018.00 has been successfully processed on 1/4/2020 and the amount should reflect in your account by now.

Refund reference # 4sxqr88u0000k4q0k4o2

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

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Name - nikesh
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