Canara Bank — Call center executives

Address:	600050
Website:	customer care

Dear sir / madam,
My saving account no.[protected] in anna nagar west extension branch.
I tried to call the customer care executive in the no [protected] at 10 pm today regarding the maintenance of beneficiary account.
I tried to transfer through neft to andhra bank ifs code no. Andb0001734
But it shows the "records not found"
So, i called the customer care center and one who is mr. Jithendar kumar, he talked very rudely and ordered me listen my words etc and he told you called customer care center and you should obey what i am telling.
He didnot give even little bit respect or response to solve the issue and he transfered automatically to another person mr. Vallab he told we cannot spent time to explain the creation of maintanence and you go and watch the video how to create the beneficiary, and there may be some wrong in ifsc no. How it possible?
I searched from net also the bank details are correct.

So, i need to explain you, i called the call center for the clarification of doubts not to ask any explanation to operate the netbanking.

But those both guys not solved the issue, and they were not showed any interest to give solution.
Mr. Vallab told you take a screenshot and send to some mail id and they will resolve this matter within 72 working hours. It is possible? We are using netbanking for immidiate transfer only and to wait till 5 days to transfer the amount.

From this i am understanding that the persons who are working as a executive in the customer care center are not fit for this job and need to teach them how should they behave with customers.

Hence, i request the goodself to punish the both person and create as example if the executives misbehaved with the customers.

Thanks & regards,

Sumathi lokesh
Advocate