Canara Bank — canara bank chargeback

Address:Coimbatore, Tamil Nadu, 651016

My name is arun j. I have an account in canara bank account number - [[protected]]and i have transfer rs. 797.29 to a irctc app through upi app {phonepe} on 18 th jan 2020 at 11:05am but the amount was debited but ticket not booked. Transaction reference id -[ptm20200118147485338858202001181105]
I have contacted phonepe but they said that they have no issue from their end and suggested me to contact my bank for charge back.
So, i request you please refund my money or transfer it to the receiver account.
My registered mobile number is [[protected]]
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My self Chandan Jana.A/C No[protected].From 12th jan to 18th jan refund amount of 650 from Amazon still is not credit to my account. Plz help us.

Jana1234@'s reply, Jan 18, 2020
I am contact to bank but they are saying that no amount will be credit to your account and also contact to the Amazon customer service they are saying that 12th jan refund amount will be successful initiated to your account. Plz help us. And refund reference number is -4T0RFRNA0000K4Q3HPN4
And also add a image which is receiving from Amazon and there is also refund reference number. Plz check and help us.
skintiazalam's reply, Dec 24, 2020
Bro did bank credit you amount ?

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