Canara Bank Complaints & Reviews

I had purchased a flight ticket online through canarabank netbanking on 25th november 2019
The transaction for an amount of rs. 9, 176 was declined but my account was debited. It has been 2 months since this happened and the money has not yet been refunded to my account.
To one of my emails to the bank i got a reply saying that the problem will be resolved by january 14th.
Today is january 24th and the problem has not yet been solved.
When i tried to contact the branch over phone, no one picks up.

Have cancelled the amazon order on 16th jan but the amount wasn't yet refunded to my account. Have checked with the bank and they provided the reference number 74332740017001684698032. Could you please check the above mentioned reference number vs account details (Provided below) and revert back with your comments. Please do the needful.

Name : mohanapriya
Account number :[protected]
Branch : junction road trichy
Contact number: [protected]

Account number[protected]. Above mentioned account number is maintained by princiya j. I paid rs 494 in amazon using debit card linked with above accont on jan 11 the order has been cancelled and amazon has initiated refund from their end but still now the amount is not credited in my account when i contacted amazon they said that to contact customer care of canara bank to clear the refund to my bank account kindly release the money and refund as soon as possible

I purchased a product on amazon on 18th of this month using my canara bank debit card and i return the item on 19th and i asked then for refund. As per their confirmation refund was initiated on 19th of this month. Still it was not reflected in my account.

Meggase recived from amazon is given below
Hello,

This is to confirm that refund for amount 1548.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

I payment to swiggy on 7 january 2020 but payment was declined but i did not get back my money yet and no one is helping me in this matter not swiggy not bank and amazon becauase i did payment with amazon pay through net banking... Transaction id is... P[protected] i am helpless i want to know why my account is not reflected of on 7 jan 2020 my order was not succesful and transaction became declind so why i did not get back my money...

My name is arun j. I have an account in canara bank account number - [[protected]]and i have transfer rs. 797.29 to a irctc app through upi app {phonepe} on 18 th jan 2020 at 11:05am but the amount was debited but ticket not booked. Transaction reference id -[ptm20200118147485338858202001181105]
I have contacted phonepe but they said that they have no issue from their end and suggested me to contact my bank for charge back.
So,...

Dear sir

My account no[protected]

I purchased a product on amazon on 22nd August o[censored]sing Amazon UPI linked with the account same was not received and i asked then for refund. As per their confirmation refund was initiated on 28 August maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as[protected]. I had contacted your customer service number they is no proper response hence i mail you.

Opened and maintained the canchamp a/c on 18/2/09 with hanuman nagar patna as per the requirement. Even this year also we have deposited the money for maintaining the account. Now when i went 4 educational loan for my son i got a very cold reply from my branch manager they are not willing to talk to me in this matter. I felt cheated in this regard. As per his suggestion i should convert my cancham account to savings account or simply close the account. I am in a fix as we have followed each and every requirement of canchamp account of canara bank. It is the question of my son's education and his future. Please resolve this issue.

I had ordered a earphone from amazon for 709 and payment made by canara bank debit card and i cancelled the order l. According to amazon the amount is initated on 9th of jan 2020 and will rake five business days to reflect in my account which is 17 of jan but till now i haven't recived my refund.

And refund number is - 4t0rfrna0000k4q3r97y

Name :muhammad junaid
Phone number - [protected]
Branch - kotwali brand raipur
Gmail id - [protected]@gmail.com

I am supposed to receive a refund from amazon.in by 9thjanuary 2020 but still isn't not credited. As per the conversation from tha amazon executive, he had confirmed you amount was initiated on 9th jan 2020 and my refund reference number is (40zx1yrc0000k3y3rh27) but have not received and my canera bank account number is[protected], i have paid the amount through debit card on 1st january 2020 and my debit card last ending 9441. And my amount is 1859. I did this transaction on 1st january 2020. Please provide my refund amount of 1859. And my registered mobile number is [protected] that was registered with the bank (Canera bank)

I received a refund reference number by amazon almost 8 days back, i still haven't got my refund of 18999 credited to my sb account (Canara bank) bangalore (Chandra layout) branch. The funny part is that these people don't even accept complaints by customers.
The refund reference number given by amazon is - 74332740012001115445156
The online order was placed on 9th of january 2020 its been 10 days almost, every time i call amazon they askk me to talk to the bank and every time i call the bank they ask me to call the amazon customer service, they are not ready to register a complaint, and they are not able to provide aany valuable information regarding this issue,

Hello,

This is to confirm that refund for amount 1313.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 4sxqr88u0000k4q0wad5

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing amazon.in

Dear sir

My account no[[protected]]
Customer id 95479640
I purchased a product on amazon on 7th of this month using my canara bank debit card and the amount was 18798₹ i asked them for refund. As per their confirmation refund was initiated on 9/01/2020 th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 4t0rfrna0000k4q3vgtn. I had contacted your customer service number they are not proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

Prati
Shakha vyavsthapak
Canara Bank
Nagpur
Subject =account suru karnebabat
Mahodaya,
Apnas arj sadar karto ki MI Rakesh construction (Rakesh Harshe). Aplya Bharat nagar branch madhe od account[protected], & current account[protected] asun maze od account 14/01/20 renewal date asun to account mazya sobat kuthlahi vicharvimarsh na karta Band karnyat ala ahe.
Mi bank madhe vicharpus keli asata tethil karmachari darshan Sir yani manager (dilip Sir) rajewar gele aslya karnane MI kahihi karu shakat Nahi ase sangitle.
Ka Te rajewarun yeiparyant MI vyawahar nahi karawa ?
manager rajewar gele asta Kunala tari charge dila asel, tyani maza account baddal maze samadhan karayala nako ?
Maze account achank band zale aslyamude Maza sampurna vyavhar band padlela ahe .
Mi arthik adchanit alyamude mala mansik tras hot ahe.
Krupaya maza account reopen karun mala vyvahar karu dyawe jenekarun MI mansik trasetun mukt hoil.
Tasech mala account renewal karnyakarita lagnare documents Chi purtata karnyakarita pudil 15 diwsachi mudatwad denyat yawi.
Hi vinanti.
Rakesh construction
[protected]

I had deposited one cheque of rs. 370000 on 07/10/2019 in my saving account number[protected]. The cheque deposited in canara bank a. R. Street branch. The cheque returned without any proper reason. I had meet manager regarding abovesaid matter three times and give letter dated 29/10/2019, 19/11/2019, and 19/12/2019, obtain the receipt duly singed by manager. There is no reply till this date. Due to deposited cheque returned by bankn my issued cheque to number of persons are bounce. They demand the charges and compensation from me. I suffered monetary loss, damage of my reputation and mental torture as i am senior citizen. It is clearly show the part of bank there are careless, not to reply, negligence of work n provide bad service. Therefore they are liable for compensation. Kindly release the compensation and penalised them.

Sir, this is charan i have ordered the boat stone 650 bluetooth wireless speaker on 3rd of jan 2020 and that i have cancle the order they have sent the message 4 jan 2020. We have initiated the amount and they sent the reference number i have contacted the bank customer branch is (Viveknagar).
Sir, amazon saying ur amount has kept on hold i[censored] want contact the bank customer care i have called them 3 times amount has no yet credited to ur account my bank customer is[protected]
Kindly i dont want to irritate u and amazon. Sir, money is very urgent for me now
I want u to take action on hsi issue. I need my money back. I would take complaint to the manager.

Thanking u
Yours faithfully

Charan b

Dear sir

My registered mobile number [protected]

I purchased a product on amazon on 27th september 2019 using my canara bank credit card number [protected].. After that i returned the item and i asked them for refund. As per their confirmation refund was initiated on 30 th september 2019 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 0r9x0lo90000k0ocng1g and i had contacted your customer service number several times and there is no proper response and u people saying reference number is incorrect. But i verified it from amazon and its correct.. Hence i am sending a mail. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

उपभोक्ता संरक्षण प्रभारी
केनरा बैंक
विषय:- आजकल हों रही आन लाइन थोखाघडी बाबद
निवेदन है कि उपरोक्त विषय में मैं भी इसका शिकार हुआ हूं । इसमें कहीं न कहीं बैंक भी जिम्मेदार है क्योंकि जब रुपया भुगतान के लिए खाता जोडा जाता है तो उसकी पूर्ण जांच होनी चाहिए खाता संख्या और नाम पूर्णतः मिलाये जाना चाहिए तभी खाता संख्या भुगतान के लिए जोडी जाना चाहिए। मैं कुछ भुगतान विवरण संलग्न कर रहा हूं यदि यह भुगतान मेरे द्वारा जोड़े गए नाम वाले खाता नहीं है तो भुगतान वापस मेरे खाते में जमा किया जाए। समस्या का समाधान है या फिर से शिकायत बंद कर दी जाएगी।
थन्यवाद।
भवदीय
गोविन्द उपाध्याय
खाता संख्या[protected]

Amazon confirms payment of rs. 610 with a reference number. Since i told them that my passbook is not reflecting the money, they told to contact bank with the reference number. I couldn't contact the customer care number and so registering the complaint here. The screenshot of the email from amazon informing about the reference number is attached herewith. My refund reference no 168188.
Bank - canara bank
A/c[protected]
Account holder - shubham kumar
Customer id[protected]
Mob - [protected]

Order id in amazon[protected]
I paid canara rupay debit card ending with 4312.

My ordered room heater was cancelled by amazon due to lack of stock and succeeding that amazon done all its refunding formalities (Reference number - 40zx1yrc0000k3y3pt91) but no notification about the refund was provided by canara bank nor any money was credited to my account hence the bank should provide notification about the refund or should credit the money to my account as soon as possible.
My debit card last 4 digits:-2388