[Resolved]  Canara Bank — charge dispute

Address:

Vill-simalu post-kandi district-pauri garhwal Uttarakhand, Pauri Garhwal, Uttarakhand, 246173

I perchase a product from amazon on 29 september using my canara bank debit card and i canceled the item on 29 september and i ask then for refund. As per their confirmation the refund was initiated on 3 october. The maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 633004. I had connected your costmer sirvice number. They is no proper response hence i mail you. Please check and confirm the status of your response was worst i mail too. I am going to file in banking ombudsman. Please help me sir. I am really depressed... Sir please help.