Canara Bank — Charged twice for one transaction

Address:

Bangalore Urban, Karnataka, 560069

Dear sir,
My account number is[protected].

On 1st december 2016, i was charged twice for single transaction amounting to rs 1152. I gave a complaint letter in my home branch (Jayadeva hospital) and was assured that the money would be credited back that is still pending.

Today, on 16 th december 2016, similar event has occured again (Amount rs 434)

If neither the shop nor the bank takes responsibility for refund of amount, it becomes untenable to continue use of your debit card. The experience is very distressing in the background of cash shortage.

Kindly help me get refund of the money. I shall be highly obliged to you.

Regards,
Dr sankalp