Canara Bank — cheque book not received from bank

Address:614713
Website:canarabank net banking

I had an savings account in canara bank which i opened 5 years back. At that time i didnt received a cheque book as i dont need that. Bt now i need it. And i had applied through net banking where there was a cheque book request. They had mentioned that they will send it by 5-7 working days. But it is already 15 working days completed bt ididnt received any.
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My online transaction through phone pe app failed and it is not refunded yet to my account though phone pe is saying they refunded it.

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    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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