Canara Bank — complaint regarding staff behavior (vivek...)

Address:

canara bank, okhla industrial area phase 1, new delhi - 110020, New Delhi, Delhi, 91

I have a saving account in canara bank, delhi sme okhla, a2 okhla industrial area phase 1, date 23.09.2019, i have done two transaction from adhar upi but by default transaction have not successfully & also 20, 000 rs debited from my account and amount till now have not refunded,
So regarding that i have gone to my canara bank at branch okhla industrial area phase 1, i told their staff (Vivek..) relevant all things related to my amount debited,
Then vivek staff of canara bank told me very badly behavior that बैंक से बाहर जा हम तेरी इसमें कोई मदद नहीं करेंगे क्यूंकि मेरे पास टाइम नहीं है ये सब फालतू के काम करने के लिए, & vivek also give me abuses, and then they got me out of the bank, always treats the customers in such a rude and weird way,
I mention my bank detail below,

Name & address branch - canara bank, okhla industrial area phase 1, new delhi - 110020

Thanks