[Resolved] Canara Bank — delay in refund of pending online transaction over a month from bank

arul kumar.a

from Delhi, Delhi

Address:

M Block 2nd stage 2nd main 6th cross, Mysore, Karnataka, 570023

Respected sir, myself arul kumar a, working in bangalore in one of central govt. Organisation. I am basically from mysore and have bank account in mysore. Sir i did online transaction via google pay app in last month and which was unsuccessful but amount have been deducted from my account.
In this regard we contacted google pay customer service and they made it clear that the amount struck with my bank itself, so i approached bank and they ensured same transaction kept pending and told us to give written application for refund.
Transaction details as follows:
Ac no.:[protected]
Bank name and branch: canara bank, chamaraja mohalla, mysore.
Date of transaction: 13-08-19
Transaction amount: 20, 000 (Twenty thousand rupees only)
Transaction particulars: upi/[protected]/yble280396a7fee4885b4bef6b335f2

The above transaction was not successful and kept pending from 13-08-19, so i kindly request you to help me getting refund of same amount back to my account

Thanking with
Yours faithfully
Arul kumar a
Mob:[protected]

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Sep 27, 2019

Complaint marked as Resolved

Respected sir, myself Arul Kumar A, working in Bangalore in one of Central Govt. organisation. I am basically from Mysore and have bank account in Mysore. Sir I did online transaction via Google pay app in last month and which was unsuccessful but amount have been deducted from my account. in this regard we contacted google pay customer service and they made it clear that the amount struck with my bank itself, so I approached bank and they ensured same transaction kept pending and told us to give written application for refund. Transaction details as follows: AC No.:0538101010958 Bank Name and branch: CANARA BANK, Chamaraja Mohalla, Mysore. Date of transaction: 13-08-19 Transaction amount: 20, 000(Twenty thousand rupees only) Transaction particulars: UPI/922557359403/YBLe280396a7fee4885b4bef6b335f2 The above transaction was not successful and kept pending from 13-08-19, So I kindly request you to help me getting refund of same amount back to my account Thanking with Yours faithfully Arul Kumar A Mob:9945906961

Canara Bank customer support has been notified about the posted complaint.

Oct 05, 2019

Updated by arul kumar.a Respected sir, myself Arul Kumar A, working in Bangalore in one of Central Govt. organisation. I am basically from Mysore and have bank account in Mysore. Sir I did online transaction via Google pay app in last month and which was unsuccessful but amount have been deducted from my account.
in this regard we contacted google pay customer service and they made it clear that the amount struck with my bank itself, so I approached bank and they ensured same transaction kept pending and told us to give written application for refund.
Transaction details as follows:
AC No.:[protected]
Bank Name and branch: CANARA BANK, Chamaraja Mohalla, Mysore.
Date of transaction: 13-08-19
Transaction amount: 20, 000(Twenty thousand rupees only)
Transaction particulars: UPI/[protected]/YBLe280396a7fee4885b4bef6b335f2

The above transaction was not successful and kept pending from 13-08-19, So I kindly request you to help me getting refund of same amount back to my account

Thanking with
Yours faithfully
Arul Kumar A
Mob:[protected]