Canara Bank — Delays in settlement of gratuity claim

I am Nataraj K a sincere and dedicated daily pigmy collector served syndicate bank for over 35 years started my service on 07011985 was terminated during COVID 19 time stating I did not meet the quarterly targets although an error was from bank side not making upload or downloads from pigmy collecting machine on time I was terminated when all financial institutions was not operating during pandemic circumstances by then branch manager Mahesh Gowda on 20042020 I would like to highlight that I had submitted a request to receive gratuity amount for the tenure I spent in syndicate bank Kyathasandra on 24122020 however it has been 8 months from the date I submitted the request but I did not receive the gratuity yet When followed up in bank we had been advised to wait since it has not been approved by banking personnel due to bank employee been found Covid positive certified I have been awaiting with no hopes of receiving gratuity and final settlements which bank could provide for a person who worked for 35 years Pigmy agent deposit also not provided back which is approximately 3 and half lakhs I would request you to look in to subjected issue and provide resolution at the earliest possible