Canara Bank — discrepancy in loan account statements toward tata aig

Address:

J.P.Nagar 7th Phase, 560078

I am seeing discrepancy in mine loan account statements, where rs 11517 is got deducted from mine loan account towards tata aig,
[protected] 2926500 outgoings bill 61l/10yr/fi/tata aig 11, 517.00
Without prior mine notice the amount rs 11, 517.00 is got deducted towards tata aig, which i have not taken.
This is really major concern for customer who avail loan in canara bank, how they operate without prior to customer knowledge.

I have visited the bank, they say that you have signed the clause and its mandatory to avail property insurance, but as per mine knowledge this is not mandatory as per rbi guidelines.

Thanks & regards
Shriniwas prasad