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Canara Bank — ECS mandate charges deducted twice from my account

I am an ac holder of canara bank, kasba branch kolkata-700078. My ac no. Is[protected]. My complaint is that rs. 236/- as ecs mandate charge has been deducted from my account twice, once on 19.07.2021 and another on 23.07.2021 without any prior notification of any kind whatsoever. I am really really disappointed with the services provided by canara bank and the their unreasonable policies. I want refund of my money wrongfully deducted from my account.
Thank you
Pragyamita sen sarkar
Judicial officer
West bengal judicial service
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