Canara Bank — ecs mandate charges of rs. 177 /- deducted twice from account

Address:

Chintalavalasa, Vizianagaram, 535005

Canara bank, chintalavalasa branch, vizianagaram, andhra pradesh

It is noticed that from my sb a/c statement of 27th sep 2019; the ecs mndt chrg of rs. 177.00 debited to my sb a/c two times. There is no prior communication from bank and local officials are not aware of these transaction.

This is a violation of rbi guidelines on ecs transfer.

We would like to register a complaint on canara bank on this subject and take necessary step to reverse the entries and direct the concern not to deviate the rbi rule and trouble the customer.

Regards,
S. V. A. R. Sastry