Canara Bank — Excess amount for home loan deducted from saving account | |||
Dear Sir / Madam, I have a Saving Bank account No.[protected] in Canara Bank, Nehru Ground, N.I.T., Faridabad, I have taken Home loan of Rs. 28, 00, 000/- on 12.09.2016 Home loan A/C No.[protected] from Canara Bank, R. O. Sec. 21/C, Faridabad, Haryana. I had completed all the formalities of bank regarding ECS and other relevant documents etc. The EMI of home loan is Rs. 23, 956/- I was having an amount of Rs. 27, 478/- in my Saving Bank account No.[protected] in Canara Bank, Faridabad. The Canara bank R. O. Sec. 21/C, Faridabad, has deducted complete amount i.e. Rs. 27, 478/- from my Saving Bank account No.[protected] however, EMI is Rs. 23954/- I received a message from bank that your balance of saving account No.[protected] is zero. I immediately contact to the Bank Manager. He said that bank has deducted it as insurance premium. I was shocked and surprised that I have never purchased any Insurance Policy. This bank has not given any information/ documents regarding Insurance Policy / scheme. The bank official stated that must pay penalty charge, penalty charge interest, penalty charge on zero balance and other charges. I said to the branch manager that, I am not in position to purchase such type of policy under any scheme. I had made request to Bank Manager (Canara Bank, R. O. Sec. 21/C, Faridabad, DP Code 3322) to release my money Rs. 2524/-, But Bank Manager refused to release Rs. 2524/- money, which has been debited by the bank from my Saving Bank account No.[protected] without my consent. Yesterday, (21.11.2016), I have received a message on my mobile from bank – overdue of Rs. 26111/- as on 18.11.2016. Please help me to get release my money Rs. 2524/- from Canara Bank, R. O. Sec. 21/C, Faridabad and waive off penalty charges and also stop harassment, mental torchre made by bank officials. Thanks Brigbhan singh Mobile No. [protected] Email: [protected]@rediffmail.com Was this information helpful? | |||
Canara Bank customer support has been notified about the posted complaint. | |||
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