[Resolved]  Canara Bank — failure of online transaction

Address:Everest shopping centre,opp.Dombivli Rly station,Dombivli, Thane, Maharashtra, 421202
Website:www.consumercomplaint.in

I had made online payment of rs.2460
Transaction ref. No 16742653 through canara bank on 14/06/2019 at 22:05:02. The amount was debited from my sb a/c but not credited to beneficiaries account. And not reversed to my account. I had made a written complaint to canarabank dombivli (West) branch. I have followed up with the bank but so far the amount is not refunded.
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Feb 22, 2020
Complaint marked as Resolved 
I received two mails from Dombivli(west) branch 1) In this regards the case ID is02492251935303 Resolution-DIspute will be raised with other banks remark CBS 16819975302617
Canara Bank customer support has been notified about the posted complaint.
Feb 21, 2020
Updated by Ashok Nadkarni
I am making this complaint for the second time.I hope to get immediate response.
Feb 22, 2020
Updated by Ashok Nadkarni
17/02/2020 As per our system transaction was successful.pl.look in to the matter with MSEDCL Board.( Canada bank Dombivli west.)
I have confirmed with MSEDCL. The payment is not credited to their account
I have produced proof to Mgr.Dombivli west.
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