Canara Bank — fraud in the name of max life policy premium renewal from your bank account

Address:

East Singhbhum, Jharkhand, 831018

I have a policy in max life (Policy no[protected]. Renewal month - sept of every year.
On 7th of sept i got a call from a mob no - [protected] (Name - rohit sharma) saying that he is calling from max life customer service, and initially give my all details that is attached to my policy, the policy no, amount, renewal date etc, so i cant be think about any fraud on this. Later he told me that due to gst applied this year, we stopped the ecs service and you have to pay the premium using neft. And we also give 10% discount (The amount of agent commission). And then he share the following account details with me :
Beneficiary name: max life[protected]My policy num)
Account no:[protected]
Ifsc code: cnrb0001314
Branch: mettupalayam

And the amount that i have to transfer is 52110.00. So i used to neft to the above account as the name containing with my policy followed by max life. He alos told be when sharing the neft details, that i got a soft copy within 24 hrs and a hard copy of premium receipt within 7 days to my registered address.

So after 24 hrs when i didnot get any msg in my mail, i contact them, and they told me that i will get it soon. After that i search for the customer care number from net and that time i saw some fraud related info in max life website. So i contact to customer care of max life and tell them all incident and that time they confirm me that i made a transaction with fraud call and then they collect all related information and generate a request no for my request. No yesterday i got a reply mail from customer support team and there they guide me to register a complain a fir and also register a complain to respective bank where i made the neft (I. E. Canara bank).

Please take some proper action on them involved with this fraud and at the same time help me out from this situation.

I attached my bank statement here for the proof of neft.

Thanking you,
Sushanta mahanty
[protected]
Email: [protected]@gmail.com