Canara Bank — Internet banking online Registration issue

Address:

D-73, Kamlanagar, Agra 282005

Dear Sir/ Madam
I am trying to register for internet banking through online portal

Receiving this as an error

"First name/last name/fullname are mandatory fields and they might not be maintained properly with bank, please contact branch"

I googled the same line and realized that people are getting similar error since 2016.
Kindly resolve the issue
Following are my particulars
Name: Mukesh Kumar Sharma
you can contact me over
Phone linked to bank account: [protected]
Email: [protected]@gmail.com
I would prefer the conversation via email.

Regards