Canara Bank — Misuse o[censored]PI

Address:

Bangalore

This is to inform you that my mother smt l thilakavathi holds a canara bank account number xxx08 there has been multiple upi transactions made on her account allegedly by her son sri ananthapadmanabha l with re[censored]pi transactions in may, june 2020 and upi id as below
[protected]@axisbank

Via bhim axis pay

My mother is unaware of the upi related procedures and she did not do any transactions using upi she has been informed by ananthapadmanabha that certain transactions are made online to pay bills whereas we are unable to verify the same.

We have informed the same to the bank branch manager of kodandaramapuram branch canara bank as of[protected] around 1555 however she merely dismissed my pleas without further investigating into the matter

Whereas this is clearly established that someone else is doing the transactions by using the kyc & account information of thilakavathi. L kindly investigate and let me know what are other details needed thanks

Regards
Thirunarayan lokanath