Canara Bank — My closed account is still showing as written-off in cibil

Address:641030
Website:www.canarabank.com

This is Ramaprasad, i had an education loan with canara bank and i had closed the account on[protected] by paying all the dues and the current balance is zero. The account details are as below,

Consumer Name : RAMA PRASAD U P
Account Number :[protected]
Ownership indicator : Individual
Account Type : Education Loan
Current Balance : “0”

Even after i have paid all the dues in CIBIL this account status is reflecting as WRITTEN-OFF. To resolve this and make this account status as closed i created a dispute with CIBIL once again the information given by the CANARA Bank to cibil is that the the ACCOUNT is WRITTEN-OFF. It is been more than a year i am having this problem, i really do not know how to solve this problem.
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