Canara Bank — Not refund the failed transaction money

Address:

Bijiunni,Sajeesh,Vakkom,vakkom P O,695308

From
Bijiunni.A
Account no:[protected]
Branch : South Paravur

Sir,
I transfer 1000 rupees to my friend's federal bank account on 05.11.20 first I got message that my transaction is failed so I repeat the transaction but the second one also failed, but rupees 2000 is debited from my account.So please make necessary action to refund my money as soon as possible.Details below.
Name o[censored]ser: Bijiunni.A
Mobile number: [protected]
Amount transacted 1000(twice)
Date of transaction; 05.11.2020
Transaction ID: [protected] & [protected]
Yours faithfully
Bijiunni