Canara Bank — Our Housing Loan of Rs.40,00,000/-, Account No.[protected] with your Risali, Bhilai Branch

Address:490006
Website:www.canarabank.in

Your letter dated 01/01/2016.
: your sanction memorandum dated 19/12/2015.
: our letter dated 28/10/2016.
: our letter dated 01/03/2017.
: our letter dated 09/03/2017.

With reference to the above, even after three letters we have not received any intimation / information regarding the rate of interest on housing loan which is being charged as housing loan-np-commercial real estate – housing loan np – commercial from your god offices. We have availed the housing loan for first floor, which is exclusively for residential purposes only. The ground floor has been constructed from own funds and the same has been let out. This has been intimated time and again to your bank branch officials, right from the day of making request for housing loan. It seems this has not received the attention of the branch officials. However after receiving the terms of sanction, we had represented regarding this, but till date we have not received any intimation from either the branch officials nor the bank officials.
Hence it is requestedof your good offices to kindly look in to the matter and see that the rate of interest is reduced which is applicable for housing loans at the earliest.
Awaiting a favourable response with in ten days of this letter, failing which we would be left with no other option than to approach consumer forum for the redressal of the injustice caused to us.
Thanking you

Yours faithfully

Mrs. Bharathi peyalla

Mr. Venkat rao
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Canara Bank customer support has been notified about the posted complaint.
Apr 30, 2017
Updated by Venkat Seven Hills
Mails whcih are sent to your official mails are returned. Please sort it out. Look in to the matter of Interest On Housing Loan at the earliest
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Comments

One of the worst bank in bangalore, there is no proper response from the employess and also from customerservice for imps banking.

they have deducted my 10k and 15k in 2 times without noticing me for failed IMPS transaction. because of canara bank i lost total 25 k, please dont use canara bank.

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