Canara Bank — payment debited but not credited to payee a/c

I made an online payment of rs. 1813/- from my canara bank savings account[protected]Customer id:[protected] through mtnl payment gateway to mtnl on 8th february, 2019 and a confirmation message had been sent to my registered mobile number. But while trying to print out the receipt from mtnl website, it is being shown that the payment is still unpaid. Please look into the matter and arrange to refund the amount to my account if it is not actually credited to the account of mtnl.
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Iam joy jancy Rani w/o christumani g sundarraj. from Tuticorin dist Tamilnadu branch is located on eral village. I paid jewel loan amount of Rs.73, 118 & 90, 566 loan no[protected] &[protected] they din given my jewel.i send photo copy of bill receipt pls give me a solution for my problem.cell.[protected]

Sir My name is Singaravelu My Account No[protected] Theni Branch I use canara bank empower Mobile App Today I was trabsfer to Lakshmi vilas Bank Theni Ac No [protected] Rs 2500 it was debited my account but not credit concern account so pls clear the cimolaint
Amazon Refund Amount not credited in my account ... F&D 140X Bluetooth speaker was my product
Abhi Dutt Sharma's reply, Feb 2, 2019
Speaker amount was 2699 rupees

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