Canara Bank — refund from amazon.in not yet received in my canara bank account

Address:	411015
Website:	amazon.in

Hi my name is punegirl. I am an account holder of canara bank, dhanori branch, pune. My refunded amount from amazon.in for 4 products was in parts.. My canara bank account number is[protected]. On 20th october 2018 returned 4 products to amazon.in... They said my refund for all the 4 products have been processed... Usually i get the amount the same day.. But this time it didn't occur even after a wk.. So i called amazon customer care.. They gave me reference numbers for all the products.. Went to canara bank dhanori pune branch.. Asked them about it.. They said no such reference number can be seen.. Again called amazon customer service... They told me the amount has been refunded from their side.. They said we will mail you the details again.. Received the mail.. As the bank people were not helpful.. Registered a complaint with canara customer service. The complaint number is 1819am2799. They said you'll hear it from us in few days.. Trying to call amazon.in customer service they are declining the call as the order doesn't exist anymore.. Till today that's12th november 2018 refund not yet received. Here is the email that i received from amazon.in

Message from amazon
Greetings ma'am,

As promised over the call below are the reference numbers for all the transactions,

Refund ref number for rs.469.77 is 75503728294023864501645 and for rs.436.43 is 75503728294023864986481
Refund ref number 75503728294023865223678 rs.620.00
Refund ref number 75503728294023864705147 rs.559.00

Please contact with your bank with these numbers.

I hope this helps.

Warmest regards,
Komal k
Amazon.in

Please help the amazon people are not responding and canara bank officials are not helpful as well. I need my refunded amount. This is an harassment from their side.