Canara Bank — refund insensate on 10.05.19 but not received in your account

Address:

203201

Dear sir / madam.
As discussion with amazon customer care executive, the refund of rs. 12000.00 against the order cancellation of moter pump process on 10.05.2019 but still not received in my saving account bank canara bank
Account no.[protected]
Branch dankaur
Ifsc : cnrb0002161

Order id[protected]
Order date 21.04.2019
Cancel date 24.04.2019
Product name : neptune simplify farming 6.5 hp petrol water pump

Refund reference no. 74332749131913000317943. Given by amazon.

Regards

Yogish garg
[protected].