Canara Bank — refund issue repeated

Address:Rohini, New Delhi, Delhi

I have filed a complaint but have not received aby assistance. A mail came from canra bank theye asked me for account number. The mail was not at all professional.
I asked them future but didnt received any assistance.
Kindly look into thi matter urgently please.
I am very unhappy with the service they are asking me to visit canara bank.
I am a working girl cant relocate.
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I have transacted yesterday for paying 560 rupees in mp high court rti cell but without successful transaction my account[protected] is debited and notification that shows transaction failed due to some technical problem kindly resolve this issue.
I had ordered a headphone by amazon on 21st of February, refund amount of 1247 was initiated by amazon on 27feb... reference number is[protected]... customer care executive told me it will take 45days...but amazon says it will take a week to reflect back to my account.
When will I get my amount back.

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    +91 80 2222 1581 [Head Office]
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    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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