Canara Bank — refund not added

Address:

Rajkot, Gujarat, 360004

I cancel my amazon. Ca one month prime membership but still refund amount not add in my bank account and amazon. Ca said
We have received a transaction that bank has received the complete amount of cdn $7.99. I oreder amazon. Ca one month prime membership at 18 january 2020 and cancel prime membership so they refund me cdn $7.99 (Inr 449.19) but still refund amount not add in my bank account and amazon. Ca said the refund of amount cdn $7.99 has been refunded to your original payment method on this date and time monday, saturday, january 18, 2020 2:37:40 o'clock am pst.

We have received a transaction that bank has received the complete amount of cdn $7.99 but still refund amount not add in my bank account