Canara Bank — Refund not credited from amazon YET

Address:

Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002

Dear sir,
my previous complain you request to submit, now the details are given below

1) amazon message attached here below

Hello,

Your refund of Rs.129999.00 has been processed successfully on 2021/09/30. The amount should reflect in your account by Next 5 Bussiness days.

The Authorization Code (Refund Reference Number) for the transaction is [protected].

In case you do not receive the refund within 5 business days, please contact your banks customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your banks customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as refund not processed. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

2) date of refund = 30/09/2021
3) mode = internet banking mode
4) Refund amount = 129999 rs.
5) a/c no.[protected]debit through internet banking)
6) debit amt. 129999 rs.
[protected]:10:11 [protected] IB ITG 73834000 IB. Funds Transfer Debit BDP-AMAZONPA-CBIBIBO-[protected]-CBIBIBO

please solve my issue as soon as possible .

thanks
abhijit biswas