Canara Bank — refund of an order

Address:

801503

Hello
My name is anas aziz khan and i had ordered three jack and jones shirts from amazon but due to size issues i returned all three of them but i received the refund for only one of them. The total amount was
Rs3597 where i have received 1499 and the refund containing rs2098 was processed on 14th october by amazon and according to their customer service i should have received it by 18th october but i haven't received it till date as today is the 20th october. They said me to file a charge dispute form which i heard canara bank doesn't files. My refund reference number is[protected] kindly provide me the refund as soon as possible.