Canara Bank — refund received but not showing in my bank account

Address:

Raja talab, 492001

I purchased a product on amazon on 18th of this month using my canara bank debit card and i return the item on 19th and i asked then for refund. As per their confirmation refund was initiated on 19th of this month. Still it was not reflected in my account.

Meggase recived from amazon is given below
Hello,

This is to confirm that refund for amount 1548.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.