[Resolved]  Canara Bank — Refund Related Issues from online shopping

I recently cancelled an order from Amazon.in and they initiated refund of ₹386 on 24/07/2020. They said amount will be reflected in 3-5 days in my bank account. Yesterday I got a mail related to my refund that has a order reference no. i.e.

Refund Reference # 30005402070206164840991

And 29/07/2020 is the last date for the reflection of amount in my bank account, But till now no amount has been reflected in my account.

When I complaint Amazon they said amount has been initiated from our side please contact your bank customer service, they said no such amount has been initiated towards our bank.

I contacted Amazon.in three times and Canara Bank customer service no. i.e. [protected]
two times. Everytime they said this is not our issue. Then whose issue is this?

I'm contacting continuosly for Small amount of ₹386. They're not helping me.

Please help me and solve my problem immediately.

I'm hoping a immediate response from your side.
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Aug 9, 2020
Complaint marked as Resolved 
It got resolved successfully. Thanks a lot.
Canara Bank customer support has been notified about the posted complaint.
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