Canara Bank — reminder on regarding my past complaint

Respected sir
This is 4 th complaint regarding my same problem. After 3 months still you people creating story then where is my money., so how could i trust like you people, is there any thief surrounding bank and he or they stole my money., sir please please looking for my previous complaint, till now i have not receive any refund money [ order no.[protected][protected] ;ccavenue ref.[protected]; date[protected]:07:43.053; amount inr 9109.00]. My savings account (A/c no.[protected] in canara bank, burdwan branch in which registered mobile no. Is [protected].
Today is 54th day of my debited money, till today i have not received any money... Can you inform me there is any chance to get my money back or not.. Is there any option to track my complaint status.
Looking for your favorable reply as soon as possible.

Yours sincerely,

Dr dali mondal