Canara Bank — review of ecs bounce charges & wave off reg.

Address:

New Delhi, Delhi

Sir

I chhavi nath pandey customer of canara bank, nhai, sec-10, dwarka, new delhi-110075 vide a/c no.[protected] is complaint against bank charged levied by bank rs. 250/-+38 (Ec reverse charge) in my a/c.in this case i confirm that i have purchase a air conditioner from baja finance on july-17 as finance on ecs basis and my payment date fixed by bajaj or bank on 05th of every month.in this regard one payment has been done by bank on 05.08.2017 but second payment due on 05.09.2017 canara bank not paid by ecs on the same date to baja finance whereas funds available upto 06.09.2017 but bank charged bank charges on 08.09.2017 rs.250/+38 as ecs reversal which is not justice with me since my agreement done with baja finance for ecs payment done by bank 05th of every month. Therefore, it must be debit on 05.09.2017 but bank unnecessary bounce the payment with reason that fund are not available in my a/c but my bank statement shown that fund available in my a/c upto 06.09.2017 therefore charges debited in my a/c is not justice with me and my canara bank branch not consider my request against wave off this charge. M/s. Baja finance is satisfied of my views and they reversed charges rs.450/- from my loan a/c but bank not reverse charges rs.250+38 so far.

Therefore, kindly handle this matter against wave off charges which done by canara bank in my a/c on 08.09.2017 and take necessary action earliest please. A bank statement copy of canara bank and m/s. Baja finance also enclose for your ready reference & further action.

Thanks

Chhavi nath pandey
Nhai
A/c no.[protected]
Mob. No. [protected]