Canara Bank — sukanya samriddhi yojana

I hv opened sukanya samridhi a/c in august 2015. Since then i'm following for the passbook. Sometime printing machin is not available, print is not visible. They even not providing monthly or yearly statement on mail until we get our passbook. It almost 3 yrs now but no clue about our saving or creditted amt.
I hve complained to theire grievances redressal system but no use. Mailed to therire head office..

Name - meera rawat
A/c no - beti[protected]
Child name - akshita rawat
Branch - 74, janpath
Branch code 0307