Canara Bank — transaction issues in internet banking on 22nd aug

Address:

500062

A/C No :[protected]
Name : Puppala V V Naga Krishna Rao

I was made two transactions on 22/08/2018 to same account number with twice 4000/-
One transaction was successful with 4000/- and for another transaction amount was debited but not credited to beneficiary.
1) Transaction 1 :[protected]:28:06 [protected]
2) Transaction 2 :[protected]:26:35 [protected]

Canara Customer care is not responding in polite.. not supporting 00scxdcd

Please sort out the issue as soon as possible