Canara Bank — Transaction problem

Address:

Allahabad, Uttar Pradesh, 211008

Deer sir
I am kamalesh maurya. My account no. Is[protected] in naini allahabad uttar pradesh branch. I am registered for passport in passport seva kendra from on line. My arn number is[protected].
I had sent on line transaction, but transaction is failed and amount deducted from my account. That is done two time.
Transaction detail are:-
1. Arn no.[protected]
Transaction id 17698510
Amount 1512.75
Date 06/03/2017
2. Arn no.[protected]
Transection id 03946978
Amount 1512.75
Date 07/03/2017
At 27/03/2017, both failed amount had refunded in my account, but at 15/04/2017 both transaction again transfered it self to passport seva kenrda. Although i am already successfully done that transaction from other banks at 07/04/2017 and finally i received my passport but failed amount will not be refunded till now.
Ir, i had complained this problem at my branch naini allahabad but there is no responce.
Ir, please check my problem and refund my amount.

Thanku.