Canara Bank — Unable to access my internet banking using my username and password

Address:

Vasai Road (West)- Branch 05475

Dear Sir,

I am a regular customer of Syndicate Bank -Vasai Road (West)
Branch 05475 since a long time.
Now it is Canara Bank.

I have been using my internet banking since it was Syndicate Banking at that time. I had a good access to it but since almost three weeks haven't been able to access it. Calling toll free number and approaching the bank has also not resolved the problem. They say all my details are correct. The only reason I got from the bank is that due to amalgamation it must have occurred.

I have my other relatives and friends who have not encountered this issue at all even after amalgamation.
.
I am having a tough time since this issue occurred and is affecting my work.

Please look into the matter.
If you need any details kindly contact me on my email:
[protected]@yahoo.com

Thanks and regards,
Mrs. Melba Martis