Canara Bank — Unable to link my pan card

Address:Bangalore, Karnataka, 560027

I have a savings bank account and a current account with canara bank and for all the previous years my pan no. Has been linked to both accounts. I was recently informed that the pan no. Was not updated to my current account, hence i resubmitted the required documents for it to be relinked. However i was informed that once my pan was linked to the current account it can no longer be linked to the sb account. I have no idea why the system wont accept it when it has been doing so for all these years.
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I had paid income tax online vide challan no 217 for rs 62560 online selecting canara bank but cyber receipt is not getting generated i have been trying our toll free no [protected] since morning but it is always not reachable bsr code is 0242465

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