[Resolved]  Canara Bank — Where is my money

Address: Y-197 , Block-29, Y-197 , Block-29

I order a product on amazon on 25th july 2020 using my master card debit card *5516 but i cancelled the order the next day. So amazon issued refund on 28th july 2020 and sent me
Mail of the reference number.
The mail is as follows:
Hello,

This is to confirm that refund for amount 19499.0000
285.0000 has been successfully processed on[protected]
[protected] and the amount should reflect in your account by now.

Refund reference # 75503720210041204191271
75503720210041204016262

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in

It's been more than a week after the refund issued by amazon but still it has not yet reflected in my bank account. When i contact the canara bank customer care they said they could check the reference number.
But amazon customer care are saying that they issued the amount.

I have already contacted canara bank customer care to solve this issue but there is no use. Please resolve it and credit my refund into my account. Plz, help me. Diwali festival will be coming soon. I have needed my amount. Plz, help me as soon as possible.
Thanks and regards.
Mallika a
[protected]@gmail.com
+1 photos
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Aug 3, 2020
Complaint marked as Resolved 
Got my money in just 5 hours of my complaint Thanks so much
Canara Bank customer support has been notified about the posted complaint.
 
1 Comment

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I got my money back in just 5 hours of my complaint amazing and thank u so much...

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