Canara Bank — Wrong debit to Account by using forge instruments

Address:560037
Website:www.canarabank.com

My wife account title is Sujatha G account number[protected] which is in Vibhithipura extn branch.Yesterday my wife who is with me in Dubai has received SMS alert on the registered mobile number that two cheques got debited amount to 20000 and 40000/- the cheque leaves numbers 146771 and 146772.dated 20/12/2016.
we have given written comp[laint through scan copy as my wife is with me here.luckily she has not changed the sim, otherwise we would have missed even SMS alerts.
when we contacted the branch they said the payment has gone one Mr Govindappa, whom we donot know and the wife confirmed not given any cheque.

we have both the above cheques leaves in original with us which has been shown to the branch manager today who have taken copies of the same.
I have spoken to Branch Manager Ritu Ghosh today morning to stop all debits and please take this up for investigation.

I am also working for Bank in Dubai, when the cheques for the same payee comes with same date for two different amount they would have suspected something on the same.

I have mails sent to [protected]@canarabank.comand [protected]@canrabank.com

i do not want to take it to crime police before you do investigation internally and find the suspect.

i want the complete investigation and the reversal of funds with all our international call expenses on priority.

we never expect such things from an reputed Bank like yours.

please save other customers.
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