Candere Jewellery — unhappy customer - misleading offer - order 90308 and 90310

Website:www.candere.com

I received both mangalsutra pendants i ordered for, without the promised 2 0.5 gm gold coins which was given as an offer on their website.

I had specifically ensured a value of above 25 k on the site to get the gold coins free and it was also dis[played during check out. As i had the 10% october discount coupon-oct10, i used the same to get additional discount.

Nowhere was it mentioned that i will lose out on the gold coin offer.

Additionally, i also made an additional payment of rs 938 on one of the orders as requested by candere, for more gold being there in the jewellery.

I am extremely disappointed at not receiving the 4 coins of 0.5 grams, 2 for each order, please find the screen shot, even after chosing the discount option, the free offer was also showing up.

Candere-kindly have the gold coins shipped if you want to keep a loyal customer happy.
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Nov 15, 2017
Updated by Prashaanth
Can’t imagine a brand like kalyan jewellers stooping to such low quality levels. Ordered for my wife and mom and was expecting them to be happy with the surprise. Unfortunately both delivered items were of poor quality and candere expects a 10% deduction to be accepted by customers who are unhappy with the final product. What is published on the site was not delivered and i have no option but to stay with the order as cancellation attracts charges. Very unhappy
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