Canon India — Canon 6d mark ii dslr | |||||
Dear sir/ ma'am not satisfied with the customer care service (Techshop services, add: 66 rajgarh main road guwahati-7). I have small dust on my 6dm2 sensor which i have given it to clean. After cleaning, the present dust was removed but the cleaning wasn't done carefully which results in 3 more new dust on my sensor when zoomed in. When i complain about it they have told me to keep the camera at the service center because they have to send it to kolkatta as they cannot fix the problem here which almost took 6-7days. I agree because i donât have any other option. They have given me a customer management portal to sign in and i signed it. The next day they call me and said that i have to wait 12 days or more instead of 7 days. I'm not satisfied. Instead of solving making it worse so i started to read the customer management portal which they provide me because i lose faith in them.in the backside, their terms & conditions. At point no.10 âwhile every effort shall be made to take care of customerâs equipment, the company assumes no responsibilities for loss or damaged due to theft, fire, flood or any other unforeseen circumstances beyond its control.â what???. Thatâs how you provide care service. Instead of fixing making it worst and then give some # terms and conditions. If you can't provide good customer support why you sell your product. I want my refund as soon as possible. Im a canon user for more than 6 years never had such a problem. To inspect and resolve my issue. Otherwise, people hesitate to buy canon products. Canon 6d mark iiâ contactâ person name tilok buragohain address bhangagarh chilarai nagar path house no 33 pin code 781032 mobile number [protected] product serial number â [protected] query type service â Was this information helpful? | |||||
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