[Resolved]  Canon India — Canon dslr - 5d mark iii

Address:Chennai, Tamil Nadu, 600014

I bought canon 5D Mark III on 10-Mar-2016 in chennai Canon image square at Express Avenue showroom for 2.25Lakhs. Initially i asked for discount in price and asked any complementary but the showroom guy said no offer even they wont decrease even 1rupee. But actualy showroom price 1.95 lakhs in all canon showrroom almost he cheated me 30k.


On 14th march i got a call from same canon showroom saying that you got a offer we will be giving you Canon SX610 HS as complement. i asked y ? showroom guy said its an offer. i asked y did not mentioned on 10th itself he said we got the offer today only.(Lie)
On 14-mar-2016 evening i went to showroom they gave me canon SX610 HS seal opened product. i asked y the seal has opened he said while bringing to show room seal has been opened sir.(Again lie)
Then gave me two canon SX610HS initally they din said its 2 numbers.
So i got the two canon SX610HS from the showroom.

After that he said me whatsapp my canon 5D mark III serial number. i said i will send you after i reach home. after i reached home i was totally forgot that. After few hours later he called me and said me too send the serial number then i have sent it.


Yesterday i got a whatsapp message from same guy, he said me to send the serial numbers for both canon sx610 HS. i said i wont send because you cheated me 30k. then no reply from him.


Note: In chennai all canon showroom selling for 1.95 lakhs.
He cheated me 30k and he trying to fool me. for c ompensating 30k he gave some crap.
Im gonna escalate this as big issuue.
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Aug 6, 2021
Complaint marked as Resolved 
Canon India customer support has been notified about the posted complaint.
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Dear Valued Customer,

We are sorry to learn about your bad experience with our Dealer. We do not encourage this kind of behavior and will take appropriate action where required. Kindly share your contact details at http://goo.gl/forms/ObILwDw7t2 for us to assist you.

Regards,
Canon India
Dear Valued Customer,

Thank you for sharing the details. We will look into it and get in touch with you.

Regards,
Canon India

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