Canon India — canon printer e460

Address:

Chennai, Tamil Nadu

The customer service sucks for canon india. The guy who came to service my printer does not know to configure the printer for a laptop and he charged me a hefty service fee without even solving the problem. He is putting the blame on the other network devices. Whereas i called an outside guy to fix this through the printer in a few min. These service technicians at canon are not qualified enough to solve any problem. I again called them the second time them because my printer was not detecting the colour cartridge. The guy came and could not fix the problem. He was talking on the phone asking support from his team lead at the other end on the phone and after some 30 min of conversation, he could not fix the problem either. Why the hell do u even have a service team if you cannot hire a well qualified and trained technicians. They cannot come here and waste our time and charge us without fixing the problem. I wouldn't recommend any of the canon products. Your customer service really sucks.