Canon India — Canon Printer problem

Address:

B-6-M,North Complex Housing society, Verma Flat ,35,Lawrence Street, Uttarpara, Hooghly

Hello Team on 21.9.21 i had submitted one printer model no mg2570s as it was not working to my nearest canon service center with the shop name joy enterprise, serampore but i have still not recieved the printer back i have called several times in the shop but they are telling me that its waiting for some approval can u please check and resolve the issue, jobsheet number:CSP/20210921/2511386