[Resolved] Canon India — Ecopy pdf pro

anupaliam

from Bengaluru, Karnataka

Address:	560075
Website:	www.imagestore.co.in

I purchased an ecopy software on 22nd DEC and was told of 5-7 days delivery. It has not even been shipped on 30th DEC. I havebeen trying to reach the customer service for few days now. But no response at all. Pathetic service. If you can't send the product on time, just cancel the order and refund the money. Then doing fraud by keeping a customer care phone number where there is no assistance. Order # 10009743 from imagestore.co.in.

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Aug 5, 2021

Complaint marked as Resolved

Canon India customer support has been notified about the posted complaint.

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Comments

Canon India Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Valued Customer,

Sincerely apologize for the inconvenience caused. We will look into the issue on priority and get in touch with you.

Regards,
Canon India

Canon India Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Valued Customer,

We are not able to get your details by the provided Order number. Request you to share your contact details at http://goo.gl/forms/ObILwDw7t2 and we will get back to you.

Regards,
Canon India