Canon India — printer received defective

Address:736101
Website:naaptol

Sir, i ordered to purchase a canon all in one printer vide order no. 39004227 dated 01/09/2017 through my phone no. [protected] which received on 05/09/2017. This product is defective. When it installed, on lamp and alarm lamp flash alternately and cartridge carrier not moving and a bad sound also made. Besides above, when i ordered by seeing tv promotion, it also shows that extra cartridge worth rs. 1200/- be given free with this product, but same found absent with this pack. I booked complain through your phone no. [protected] on 05/9/2017 at about 7.52 pm. But complaint number still awaited. Please do the needful urgently.

Thanking you.
Bikash chandra sarkar
Was this information helpful?
No (0)
Yes (0)
Canon India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have 3 printer canon 780, 810, 820 . i want to repair it . kindly provide the serviceman to me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Canon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    580
    Pending
    0
    Resolved
    152
    Canon India Phone
    +91 12 4416 0000
    +91 22 3901 0101
    Canon India Address
    7th Floor, Tower B, Building # 5, DLF Epitome, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Canon India contact information