Cantabil Complaints & Reviews

Cantabil — defective item and negligence of duty and poor response by team


Md zaheeruddin on 26 august 2017

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I purchased a trouser from a showroom in shop no g 4 sector 18 noida. But after first wash the color of the trouser got fainted and was not in a wearable condition. I contacted the show room via telephone and they ask me to dispatch the trouser to this address cantabil...

Respected sir/mam,
I purchased few item your cantabil store in south extension part-2 new delhi.
Out of those items, there was a trouser whose colour has been faded after washing, even after washing it bucket with no other cloth or any garment at that time in bucket. I took that trouser to the store in south ex-2 to which they said that some other garment's colour on it.
Even though i told them to recheck with the...

Last month i bought 3 jeans for my son, size 38. After 2-3 washing one jeans length size reduce to 3-4 inches. I am surprised how a big brand jeans shrink in big size. My registered mobile number with you is [protected]. I made payment through debit card. Right now i don't have bill. Please look into the matter.
With regards
Ashok sanduja[protected]...

Dear Team

I have bought a T-shirt and one Denim jeans as on 16th june'16 from one of your outlet situated at E-365, Ground Floor, Nirman vihar, delhi.

Total bill amount was of Inr 2151/-.

After one wash of T-shirt whole introduced into the lower front of the T-shirt.
I donot know why this whole generated?
If i washed a tshirt for one time and the whole generated into the cloth then...

There was a offer on 5th july 2017 (Buy 2 get 3 or 33.33% discount on each pant if you buy three pants) at CANTABIL retail india limited(Pune-baner) The MRP of one Jeans Pant was Rs.1999 and I purchased three pants the Discounted Price was Rs.3998. Rightly, I have to give Rs 3998 to them, instead they Have Charged me GST on the Discounted Price(12%) so my total bill became Rs.4478 .How can Anybody charge GST on Discounted price.This is pure...

I purchased a t-shirt, but woobles comes out at more than two place. We contacted respective store and they refused to exchange citing 45 days period.

Ridiculous and shameful for such company, they cheat indian by promising quality at higher cost and expect that they will wear it only for 45 days.

If the company wish to retain its reputation, they should exchange it and increase their customer satisfaction count.br...

I purchased a shirt around in last week of January 2017 and hardly I put on it 4-5 times till now. Its Color faded away and its appearance became so bad. I m a regular customer of Cantabil and never expected like this. Really very bad experience. Plz return or exchange. Please help me.
Hope a positive reply very soon...

Chander shekhar
[protected]...

Dear sir,

I would like to inform you cantabil deceving the customer through false advertising and twice vat tax charged at vasai west showroom which is not good your business.
They are showing advertising board as offer is buy 2 & get 3 shirts, when i bought 2 two shirt at cantabil showroom then they said there only one shirt is free and total are 3, it is clearly misguided to customer, hence there is not mentioned...

This is complaint regarding fake advertising. Cantabil store in vasai west displayed an offer on board saying 'buy 2 get 3 free' but when we bought the clothes the manager says i[censored] buy 2 you get total 3 means you only get one garment free this is fraud and action should be taken against them. I bought 2 clothes and got one cloth free but i came to store thinking i would get 3 free' that's a case of false advertising....

I purchased two shirts and one trouser under scheme buy 2 get 3 vide bill no. 0402269 on 28.03.17. Immediately, after making payment, I requested the sales executive to replace 1 shirt with jeans if possible and I will pay the difference. The sales exec. told that jeans cost me around Rs. 2600 but when I told him that the jeans which you have shown to me a little while ago cost around Rs. 2000. Immediately, the sales executive pretend in...

I purchased Six Trousers from Cantabil store at GB-14, Ansal Crown Plaza, Sector 15-A, Faridabad vide Invoice no. VZVZ-0003107 dated 4.3.17 under the scheme " Buy 2 get One Free" on the MRP price tagged on the items. I was told by the Salesman that if you buy any Two items you will get the Third item free of the same or the lowest value amongst the Two items. I agreed and purchased Six trousers, out of which I was supposed to Pay for 4 as...

I purchase a sweater of cantabil brand from gwalior dd mall cantabil showroom i buy it on 4th jan 2017 i washed it 1st time and there was bubbles on the sweater everywhere the sweater quality was very bad either u refund my money or give me ur best quality product otherwise i will file a case on ur brand my bill no .4958 and i purchase it on 4th jan 2017...

Dear sir

I purchased one jacket, half suitor and one pant totalling rs. 4, 355/- yesterday evening. I made payment through debit card. The amount was debited from bank. I asked for the bill, the manager mr gilbert says he will not give the bill as it is tagged with some other bill. When i insisted for the bill, he said he has cancelled the transaction and generated by a void sale bill from the same swipe machine. This time,...

When I purchased this product I paid through card and as I went home I wear it I don't like it and when after 30 minutes time I came to return they said no.
This was my first time purchasing from cantabile and I am very disappointed with the service and how they charge high for default product
They don't think what customer wants
Worst service and worst company to purchase clothing...

I have purchased a t-shirt of an amount of rs.419/- (Detail-99etf3194804/t-shirt sum/ctsmh2707) from your showroom located at f-11, connaught place, new delhi on 29.09.2016 (Afternoon). The t-shirt was picked up from the sale items.

On the same day, after wearing some hour, i found that the t-shirt has a very small cutting damage at lower side which was not noticed by me while purchasing the t-shirt. On the same day in evening,...

I am a regular customer of cantabil and using many garments up to satisfaction, however, recently, i have purchased a leather belt from cantabil store at v3s mall, laxmi nagar vide invoice no. Lili-0001645 dated 02.07.2016. Copy of invoice is attached for ready reference.

However, after buying it, i only started using that belt for the first time from 05.08.2016. To my surprise, that belt broke within a short span of less than...

Dear sir,
The t-shirt which i have purchased from cantabil showroom, shop no-159, sarojini nagar market, delhi - 110023, the colour of the same is fading please. Today i have returned that item for exchange.

Kindly instruct to the showroom retailer to exchange that item at the earliest please.

I am great fan of cantabil and i usually purchase our dresses preferably from cantabil, peter england, v-mart...

Dear sir/mam,
This is to inform you that i have purchase cantabil clothes dated - 24/09/2015, both my pant got extremely faded, with in 2 or 3 was, when i have visited the cantabil show room, they said sir your product only valid till 45 days after purchase but we can said your cloths to our concern department, after so may fallow up and telephonic discussion, they gave me not approved stamp on my date on purchase bill but i am not...

Purchased a nevy blue trouser from cantabil nirman vihar store (opposit of V3S mall) paid Rs712 nd when again went to collect it they changed the trouser which i purchased.
When tried to complain to the manager the man pushed me outside the shop saying that it is closing time and we will not help you out
No words for such poor customer handling....

I have been regular cantabile user but the shirts are stretched after some 7/8 washes. I use 40 size but in length it has become 38 and sleeves has become 36. I had shown the same at your store but no solution was with them....