Mack2cart Complaints & Reviews

I bought a phone (Mi note 7 pro) from[protected] using olx web site. But when i received the courier and open that i found the itel company phone. But i order the other phone (Mi note 7 pro).
I payed 16500 on cod.
Firstly she told me that i have pay 500 by paytm on her bar code. I scanned her given bar code and sent the money. After some time she gave me the tracking id[protected] and the courier site address (https://www.delhivery.com/).
Thats why i did trust on her. When today (25/05/2019) courier boy came to give me the courier i called her and she told me to get the box and pay the amount. If there is something wrong inside the box than we will help you. After all this, i called her and told all this thing.. She told me that if you want to refund back than give us your bank details and we will refund you or if you want to replace it than their boy will come with new phone and replace with it. She sent me a gmail ([protected]@gmail.com) regarding the replacement of the product.
Please help me to receive my money back.

I have ordered a gown but received a saree from the company .also i paid the full amount . Tried to contact many times but these leople are not replying. I am a lawer and can take these guys behind imprison . So i want my money back now. This is the worst experience with the company . I didnt expect the same to be happen . If the same will not resolved i will make sure that u guys will not make any mistake in future .. I want my money back and a compensation amount for the same ..

Unexpected.. Ordered 3 sarees worth rs.2000/- but received 2 cheap cost sarees of worth rs.100/- unable to contact the number provided, mail sent bonces back, no address... What # games are you people playing with us... I feel every one here who all have lodged complaint must join together to lodge complaint in the consumer court n catch hold of such #. Now i'm not able to return the product not get my money back. I need my 2000/- rupees......

I ordered for a new fancy thread work georgette saree but i got some other cheap cloth. Its really very bad in quality. Really waste of time. The item i bought was 740 worth. This is really unfair ti cheay customers in this way. I sincerely request to ban these fake shopping sites orelse theyll keep on cheating their customers this way i want to return it.

Hiiii sir i sell the lahenga on ur app. Lahenga quality is very cheap and bad. Please return my rupees sir approx 960 rupees. My email address tapeshwar market purnia bihar. Email id [protected]@gmail.com. Mera paisa return kr dijiye sir uske bdle me koi or product order kr dungi. Wrna sir kvi ish app se kch nhi lungi. Or koi v customer nhi lega ishly sir mjhe umeed h ki ap rupees jrur return krnge

Please return my money its worst product all over l would to like order gown but its not that i have change may product i cant accept this product. And its allready to late to delivery product what would i do please take this parcel and give my money i dont want its. Its my request to you because its not that gown i have order u bring me another product

I feel really bad for purchasing through this site. Completely wrong product received. No options to return. The email and contact number given are incorrect. This is total waste. People plz don go for this site. I am expecting refund since the product received is not up to the mark. But there is no mode to place the request. They have mentioned 7 days easy return which is not true.

I oredred a product from this website and received a completely different one. I need a refund, will return the product. This is the last time i'm going to ever purchase from here. Reply as early as possible and provide a working existing contact details.
Trying to contact via email or phone and both are unavailable, please help me with the refund and make sure they never again con other people.
Waybill: [protected]

Team - i have received a wrong product than what i ordered and it’s the cheapest quality saree and this is very disappointing as there is no response for the email and the phone doesn’t work properly..

Can anyone arrange a return and refund the money back as i have lost trust in the company and can not wait for an exchange..

Awaiting an immediate reply.

Thanks,
Shravani
Shravani. [protected]@gmail.com

I ordered one saree from mack2cart online shop. But got parcel from another online shop called kites, and i thought that the parcel would be my ordered product. But i got one saree of bad bad quality and try to return that product. Over that product there is no return address. It delivered via delivery. Sir, my order no is 242841
I want to return this product. Please help me to get back my money.

I booked other saree but i got another one which worst to wear also i need to back that saree give ur contact details. I orederd a baby pink saree but i got a different saree which is very bad to see also cant wear that also. My ordered num is 38586 but i got very poor quality saree i payed rs 745 for that can you give your address to send back and i need contact number

I have ordered a saree from your site it is delivered to me today.
The saree shown in the picture and the one i have received is totally different. I cannot accept this i either want the money back or the correct product.
There is no incoming service on the number you have provided.. Worst company and i didn't see such a online site cheating.. And who ever order in online check property and order.

I have ordered for a saree based on the image provided in the website through advertisement on my facebook. The saree show in the image and the item send to me is totally different.

The saree which is sent to me is third rate quality and i'm much disappointed. I tried to call the given phone number, but all incoming calls for the number is barred.

Could you send the person to collect the saree and return my money. Otherwise i will raise a compliment against you.

Order id# 39590

Regards,
Thenappan a. R
Mobile : [protected]

I ordered a saree from your site it is delivered to me today.
The saree shown in the picture and the one i have received is totally different. I cannot accept this i either want the money back or the correct product.
There is no incoming service on the number you have provided...it’s supposed to be customer care no. Is this a joke.
My email id is [protected]@gmail.com
My order no. is 242841

I was trying to communicate you since 4-5 days but the number +91 [protected] in your website is not responding and the account u have opened is not opening,,

Kindly do the need to return my order..

The details of order is as follows

Your order is complete
Hi there. Your recent order on mack2cart - women fashion has been completed. Your order details are shown below for your reference:

Order #31782 (May 3, 2018)
Product quantity price
New fancy thread work georgette saree 1 ₹599.00
Subtotal: ₹599.00
Shipping: ₹100.00 via flat rate
Tax: ₹48.93
Payment method: cash on delivery
Total: ₹747.93
Billing address
Salu khandelwal
Mig15
Madhuban hudco colony
Baripada, mayurbhanj - 757001
Orissa, india
[protected]
[protected]@gmail.com

Shipping address
Salu khandelwal
Mig15
Madhuban hudco colony
Baripada, mayurbhanj - 757001
Orissa, india

I had ordered for a sareey based on the image provided in the website through advertisement on my Facebook. the sareey shown in the image and the item send to me is totally different.

The sareey which is sent to me is of third rate quality and i am much disappointed. I tried to call the given phone numbers but all the incoming calls for the number is barred.

All this indicates that the company is a cheater company and purposefully they are cheating the customers.

My order was placed on https://www.mack2cart.com/shop/

And they sent material through some other company so that they you dont get caught

I have attached the third rated sarry which they have supplied

I want either my money back or the correct items

I ordered a Handloom saree from the site mack2cart.com. But the saree received is different which is completely not acceptable.

Order details:

Shipper: 242841
Sender: Queenget
tel: [protected]/[protected]

Ref: 66639928

see attached email and photos for reference.

Thanks
Sonia
[protected]

"I am Sonia J, I ordered an item from your website and yesterday it was delivered. But the product which I asked for is different and the one which is given is different. Its is frustrating. I was the same item(Saree) or refund my money."

Such a fake site. Mail id doesn't exist, contact number is wrong. You have collected 750 and deliveŕd a saree which is not even worth 100. Never expected this. Want you to refund the amount immediately.
Order no 37759
Pod no [protected]
Some serious action to be taken on this site.
Even the reviews are disabled on the site. Block the site immediately so that people aren't cheated anymore

Hi,

I have order pink color with violet border cotton silk saree but i got different saree green color.

Subject: i received fake product
My name: ramya
My city: chintamani
My state: karnataka
My complaint against: mack2cart.com
Complaint category: online shopping
Claim amount (Approx.): 745
My complaint description:
I received fake product which is not worth of even 100rs. They had couriered through blue dart service. So we believed the service is real. But this mack2cart.com is not genuine service. I ordered one saree of 745rs which is mentioned as latest design cotton silk saree (Sku : mts - 156). But i received some useless green saree. It won't even worth 100rs. I need my money back.
[protected]. This is blue dart tracking id. Ref#:19569633. Kindly help me to get money back.

Name manju sajith
My city thodupuzha
My state kerala
My complaint aganist
Mack2cart.com
Complaint category :online shopping
Claim amount :745
My complaint description
I want to return back the worst saree that i received just now and refund my money back. The saree that i received is not at all matching with the saree pic in the website neither without colour. Quality not fabric. Its the worst worst fabric. Please let me know the return process and refund money back
My order number66671236
Awb no.[protected]
My mob. No.[protected]