Capfloat Financial Services Pvt Ltd — Unknown active loan

There is showing an active CONSUMER LOAN from CapFloat Financial Services Pvt Ltd. I don't remember applying for this, this is still active. Please close it and remove from my credit report.

Account Number: JOD20E[protected]
Date Reported:[protected]
Credit Limit Amt -
Date Opened:[protected]
Loan Type: CONSUMER
LOAN EMI -
Date Closed -
Account Status: ACTIVE*
Repayment Tenure: 0
Ownership: Individual
Sanctioned Amt: 2, 000
Total Write-off Amt -
Rate of Interest:
Current Balance: 0
Principal Write-off -
Value of Collateral Amount Overdue: 0
Settlement Amt -
Type of Collateral Last Payment Date:[protected]